Lesson terms
1. Lessons and schedule
Lessons last 60 minutes. The schedule is agreed in advance. If you are late, the lesson still ends at the usual time.
2. Payment
Payment is made one month in advance. The first payment is made at the first paid lesson and covers the month ahead. Payment for the following month is due by the 25th of the current month.
Payment methods: cash at the lesson, bank or card transfer, or MB WAY.
3. Cancelling individual lessons
Once in each calendar month, you can cancel an individual lesson at any time and for any reason. Just send me a message. The lesson fee is credited towards the following month.
For any other cancellation, please let me know at least 24 hours in advance. The lesson fee is also credited towards the following month.
If you let me know less than 24 hours in advance, or do not come without letting me know, the lesson is charged and is not credited.
4. Missed group lessons
The group follows a shared schedule. Lessons are not rescheduled individually.
Once in each calendar month, you can miss a lesson for any reason if you let me know. The lesson fee is credited towards the following month.
Other missed group lessons are charged and are not credited. I’ll send you the materials and homework so you don’t fall behind.
5. Lessons cancelled by me
If I cancel a lesson, you can choose either a credit towards the following month or a refund for that lesson.
6. Textbooks
If you need to buy a textbook, I’ll let you know in advance. Textbooks are not included in the lesson price.
7. Price changes
Lesson prices are reviewed once a year. I’ll tell you about any increase at least one month in advance. Lessons you have already paid for stay at the previous price.
8. Stopping lessons
If you decide to stop lessons, please give me two weeks’ notice. Lessons scheduled during these two weeks remain payable as usual. I’ll refund any prepayment for lessons scheduled after the notice period within 10 days of your message. Any cancellation credits or missed lessons will be settled according to the rules above.
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